The AI platform for facilities services
Every service request, answered and booked.
Facilities OS helps facilities services companies catch every call, lead and quote — from HVAC and janitorial to grounds, security and building maintenance — and follows up for you automatically.
Free trial, no card needed. Set up from your website in minutes.
Less chasing. More work booked.
Facilities teams are busy on site, not sitting by the phone. We make sure no request, quote or follow-up slips through while you're out doing the work.
Answer every request fast
Calls, web forms and texts land in one inbox. A missed call gets a reply in seconds, so a tenant with a broken chiller doesn't call the next company on the list.
Follow up without the busywork
Automations chase open quotes, check in after a job and bring back quiet customers — and stop the moment someone replies.
Every site and specialty in one place
HVAC, cleaning, grounds, fire safety, security and more — each with its own services, questions and urgent-job rules, all in one account.
How it works
From sign-up to your first booked job, without a long setup project.
- 1
Sign up with your website
Tell us your business name and website. No website? Your Google Business link, or your city and phone number, works too.
- 2
We find your services
Our AI reads your site and suggests your specialties and services. You check everything before it's saved.
- 3
Automations are set up for you
Missed-call replies, quote follow-ups and after-job check-ins come ready to go for your specialties. Turn any of them off in a click.
- 4
Leads get answered and booked
New requests get a fast reply, urgent jobs are flagged for your team, and every lead is followed up until it's booked or closed.
Everything a facilities services team needs to stay on top of requests
Built and working today, not a roadmap.
Setup from your website
Paste your website and our AI suggests your specialties and services — from janitorial and HVAC to fire safety and grounds. You review it, change anything, then save.
Missed-call follow-up
When nobody can pick up, the call is logged, a lead is created and a friendly text goes out right away — so the request is answered even while your team is on site.
- One inbox
- Texts and calls in one place, tied to the customer, site and lead they belong to.
- Smart lead questions
- Each specialty has its own questions and urgent-job rules, so a flooded plant room gets flagged for a person straight away.
- Automations
- Follow-ups for missed calls, open quotes and finished jobs, which stop on their own when a customer replies.
- Jobs and invoicing
- Job to quote to invoice to payment, with recovered revenue traced back to the request that started it.
- Revenue recovery
- Finds missed calls, cold leads, open quotes and quiet customers, and ranks them by what they're worth.
- Scheduling for technicians
- Day-view scheduling with conflict checks, so two jobs never land on one technician at the same time.
Built for facilities services
Every specialty comes with its own services, lead questions and urgent-job rules. Pick the ones you offer — most teams offer several.
Facilities Services
41 specialtiesCompanies that look after buildings, sites and the people in them — maintenance, repairs, cleaning, grounds, safety, security and the services that keep a property running.
- Facility ManagementFacility Management Services · Work Order Management · Vendor & Subcontractor Management and 2 more
- Integrated Facilities Management (IFM)Integrated Facilities Management Contract · Hard Services Delivery · Soft Services Delivery and 3 more
- Building MaintenanceGeneral Building Repairs · Planned Building Maintenance · Door & Hardware Repair and 3 more
- Commercial Property MaintenanceCommercial Property Maintenance Contract · Tenant Request Handling · Common Area Maintenance and 3 more
- Residential Property MaintenanceRental Unit Repairs · Unit Turnover & Make-Ready · HOA & Community Maintenance and 2 more
- Janitorial & Cleaning ServicesOffice Cleaning · Janitorial Contract Services · Deep Cleaning and 5 more
- HVAC & Mechanical ServicesAC Repair · AC Installation · AC Maintenance and 5 more
- Electrical ServicesElectrical Repair · Panel Upgrade · EV Charger Installation and 5 more
- Plumbing ServicesLeak Repair · Drain Cleaning · Water Heater Repair and 5 more
- Landscaping & Grounds MaintenanceCommercial Landscape Maintenance · Lawn Mowing & Edging · Tree & Shrub Care and 3 more
- Pest ControlCommercial Pest Control Program · Rodent Control · Insect Treatment and 3 more
- Security ServicesManned Guarding · Mobile Patrols · Alarm Response & Keyholding and 2 more
Show all 41 specialtiesShow fewer
- Fire & Life Safety ServicesFire Alarm Testing & Maintenance · Fire Alarm Repair · Emergency Lighting Testing and 3 more
- Elevator & Escalator MaintenanceElevator Maintenance · Elevator Repair · Entrapment Response and 3 more
- Building Automation & ControlsBMS Service & Support · Controls Installation & Upgrades · Controls Programming & Optimization and 2 more
- Energy ManagementEnergy Audit · Utility Bill Analysis · Energy Efficiency Upgrades and 3 more
- Waste ManagementCommercial Waste Collection · Recycling Services · Dumpster & Roll-Off Rental and 3 more
- Parking & Parking ManagementParking Operations Management · Parking Lot Striping · Asphalt Repair & Sealcoating and 3 more
- Snow & Ice RemovalSnow Plowing · De-Icing & Salting · Sidewalk & Walkway Clearing and 2 more
- Exterior Building MaintenancePressure Washing · Facade Inspection & Repair · Exterior Painting and 3 more
- Interior Building MaintenanceInterior Painting & Decorating · Carpentry & Joinery · Flooring Repair & Replacement and 3 more
- Construction & Facility RepairsTenant Improvements & Fit-Outs · Commercial Renovation · Structural Repairs and 3 more
- Preventive MaintenancePlanned Preventive Maintenance Program · Equipment Servicing · Seasonal System Checks and 2 more
- Emergency Maintenance24/7 Emergency Call-Out · Emergency Make-Safe · Emergency Board-Up & Glazing and 2 more
- Property OperationsBuilding Engineering Staff · Property Operations Management · Tenant Services & Coordination and 2 more
- Workplace ManagementWorkplace Services Management · Desk & Room Booking Setup · Workplace Experience Programs and 2 more
- Space ManagementSpace Planning · Space Utilization Study · Stacking & Blocking Plans and 2 more
- Asset ManagementAsset Tagging & Register · Lifecycle & Capital Planning · CMMS Setup & Data Migration and 2 more
- Environmental ServicesAsbestos Survey & Management · Indoor Air Quality Testing · Legionella Risk Assessment and 3 more
- Restoration & RemediationWater Damage Restoration · Fire & Smoke Damage Restoration · Mold Remediation and 3 more
- Water & Wastewater ServicesCooling Tower Water Treatment · Grease Trap Cleaning · Lift & Pump Station Maintenance and 3 more
- Grounds ManagementCampus & Estate Grounds Management · Litter Picking & Site Tidy · Sports Field Maintenance and 2 more
- Pool & Recreational Facility MaintenanceCommercial Pool Maintenance · Pool Equipment Repair · Pool Opening & Closing and 3 more
- Access Control & Security SystemsAccess Control Installation · Access Control Repair · CCTV Installation & Upgrades and 3 more
- Fire Protection & InspectionFire Sprinkler Inspection · Fire Sprinkler Repair · Fire Pump Testing and 3 more
- Building Inspection & ComplianceProperty Condition Assessment · Code Compliance Inspection · ADA Accessibility Audit and 3 more
- Facility ConsultingFacilities Strategy Review · FM Procurement & Tendering Support · Maintenance Strategy Development and 2 more
- Facility Staffing & Support ServicesTemporary Maintenance Staff · Onsite Facility Support Staff · Permanent Placement and 2 more
- Mailroom & Document ManagementMailroom Management · Package & Courier Handling · Document Scanning & Digitization and 3 more
- Concierge & Front Desk ServicesFront Desk & Reception Staffing · Corporate Concierge · Visitor Management and 2 more
- RoofingRoof Repair · Roof Replacement · Roof Inspection and 3 more
Safe for your customers. Secure for your business.
Automatic messages are only useful if people trust them, so the safety rules are on from day one.
Safe messaging, built in
Replies like STOP are honoured straight away, every email has a one-click unsubscribe, and sending limits pause messages automatically if something looks wrong.
Secure credentials
Keys for your phone, email and payment providers are encrypted when stored and are never sent to anyone's browser.
Your data stays yours
Each company's customers, jobs and messages are kept separate. Your team only sees your account.
Real numbers only
Every figure on your dashboard comes from your own records. Nothing is made up to look good in a demo.
Simple, transparent pricing
Every plan starts with a free trial. No setup fees, no card to start.
Starter
$199per month
or $1,990 a year, billed annually
- Up to 1 industry
- Revenue Recovery Engine
- Missed-call recovery automation
- Unified inbox (SMS + Phone)
Growth
Most popular$349per month
or $3,490 a year, billed annually
- Everything in Starter
- Multiple industries
- Call intelligence + AI Quality Score
- Advanced (day-view) scheduling
- Reviews module
Pro
$499per month
or $4,990 a year, billed annually
- Everything in Growth
- Unlimited industries
- Priority support
- Highest usage limits
Questions, answered straight
Including what the product doesn't do yet.
What kinds of companies is this for?
Facilities OS is built for facilities services companies — commercial and residential. That includes HVAC, plumbing, electrical, janitorial and cleaning, landscaping and grounds, pest control, roofing, fire and life safety, security, elevators, building maintenance and many more. Most teams offer several specialties, and you can turn on as many as you need.
Why do you need my website when I sign up?
We read your website to set up your services for you, so you don't have to type them in. You can review everything before it's saved. No website? Your Google Business link, or your city and phone number, works too.
Does the AI answer my phone?
Not yet — live AI phone answering isn't built today. What does work: when a call is missed, it's logged, a lead is created and a follow-up text goes out automatically within seconds.
Will customers get too many messages?
No. Opt-outs like STOP are honoured straight away, emails include a one-click unsubscribe, and sending limits pause messages automatically if anything looks off. Automations also stop as soon as a customer replies.
Can I try it before paying?
Yes — every plan starts with a free trial, and you don't need a card to start.
Is any of the data on my dashboard made up?
No. Every number — leads, booked jobs, recovered revenue — comes from a real record in your account. Nothing is invented for demos.
Never miss another service request
Add your website, check the services we find, and you're ready. It takes a few minutes.
Start free trial